- Duration: 4 Days
- Minimum Age required: 18 and above.
- Core Units: 3
About The Course
To successfully undertake the Door Supervisor course, you should have a reasonable understanding of the English language.
This qualification is a mandatory requirement for anyone aspiring to work in the security industry. A Security Guarding Licence is essential for those performing guarding activities on premises. Approved by the SIA (Security Industry Authority), this course allows you to apply for the SIA Security Officer Licence once completed.
The Security Officer Course spans 4 days of intensive training, which includes 3 multiple-choice exams and 1 practical exam.
To earn the qualification, learners must successfully complete all three of the following units:
- Principles of Working in the Private Security Industry
- Principles of Working as a Security Officer in the Private Security Industry
- Application of Conflict Management in the Private Security Industry.
Units and Assessment Methodology
| UNIT NAME | ASSESSMENT METHOD | DURATION | ACHIEVEMENT REQUIRED |
|---|---|---|---|
| Working within the Private Security Industry | Multiple choice examinations. 72 questions. | 110 minutes | 70% |
| Principles Of Working As A Security Officer In The Private Security Industry | Multiple choice examinations. 60 questions. | 90 minutes | 70% |
| Conflict Management within the Private Security i ndustry | Multiple choice examinations. 20 questions. | 30 minutes | 70% |
Course Requirement
Assessment: Exam is multiple choice questions and practical.
To successfully undertake the Door Supervisor course, you should have a reasonable understanding of the English language.
Course Fee = £ 250.
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Course Units
- Unit 1: Working within the Private Security Industry
- Unit 2: Working as a Door Supervisor within the Private Security Industry
- Unit 3: Conflict Management within the Private Security Industry
- Unit 4: Physical Intervention Skills within the Private Security Industry
Security Guard Course Core Units
The course is divided into four essential units, each covering a key aspect of the role of a door supervisor. Here’s a breakdown of these units:
This unit builds on the understanding of the specific responsibilities of a security officer, including:
- The main characteristics of the private security industry.
- Legislation that applies to individuals carrying out licensable activities and ensuring legal compliance.
- The importance of safe working practices to meet legal requirements and minimize risks.
- Understanding fire procedures within the workplace.
- Recognizing the importance of emergency procedures to handle unforeseen situations effectively.
- The importance of communication skills and providing excellent customer care.
This unit focuses on handling conflict situations effectively to reduce risks, including:
- 1. The role and objectives of a security officer, which includes ensuring safety, maintaining order, and managing access at licensed premises.
- 2. Knowledge of civil and criminal law and how they relate to the security officer’s duties.
- 3. The importance of searching individuals and bags to ensure safety and prevent illegal items from entering the premises.
- 4. Understanding the powers of arrest available to security officers when dealing with criminals.
- 5. Training in drug misuse issues and the appropriate procedures to follow if drugs are suspected or found.
- 6. Proper techniques for incident recording and preserving crime scenes to ensure accurate reporting and evidence gathering.
- 7. Awareness of licensing laws and how social responsibility impacts the role of a security officer.
- 8. The emergency procedures that must be followed during situations such as evacuations, medical emergencies, or violent incidents.
- 9. How to protect vulnerable people and ensure that everyone is treated with care and respect.
- 10. Queue management and understanding the venue’s capacity limits to ensure a smooth and safe flow of people.
This unit focuses on handling conflict situations effectively to reduce risks, including:
- Key Learning Points:
- 1. The principles of conflict management and understanding how to approach challenging situations.
- 2. Learning how to de-escalate conflict through effective communication and emotional intelligence.
- 3. Developing problem-solving strategies to resolve conflicts peacefully and professionally.
- 4. Good practice in following up after conflicts to ensure the safety of all parties involved.
About the Role of Security Officers
Security officers are crucial in maintaining safety and security at licensed venues and other public events. They are responsible for controlling access, preventing crime, managing emergencies, and ensuring that guests have a secure and positive experience. The role requires a high level of professionalism, communication, and conflict resolution skills to maintain a calm, safe environment.
Security Officer Responsibilities:
- Controlling entry to the premises to ensure only authorized individuals gain access.
- Maintaining order within the venue and preventing any disruptions or conflicts.
- Assisting customers with any concerns or needs, providing support and excellent customer service.
- Ensuring the health and safety of all individuals on the premises, including conducting risk assessments.
- Being trained in first aid to provide immediate assistance in medical emergencies.
- Evacuating the premises in case of an emergency, following established procedures to ensure everyone’s safety.
Certification and Application for the SIA Licence
After successfully completing the course and passing the exams, you will receive your training certificate. Depending on the awarding body, this certificate is usually issued within ten working days.
Once you’ve received your certificate, you can complete your application for the SIA Security Officer Licence. This application process typically takes 3 to 4 weeks. After approval, you can officially work as a licensed security officer.
Door Supervisor vs. Security Guard Course
If you’re deciding between the door supervisor and security guard courses, it’s important to know that the door supervisor qualification is the more comprehensive option. A door supervisor can work as a security guard but also has the additional qualification to work in licensed premises such as bars and nightclubs. Therefore, if you’re aiming to have more job opportunities within the security industry, the door supervisor course offers greater value for money.
Importantly, completing the door supervisor course covers the responsibilities of both door supervisors and security guards, so you don’t need to take a separate security guard course.
Document Requirements for the Security Guard Course
To enroll in any SIA-linked qualification, you will need to provide specific documents. These documents are categorized into Group A and Group B. If you have two documents from Group A, you don’t need any further documents. However, if you have one document from Group A, you will need two additional documents from Group B. For a full list of acceptable identification documents, please refer to the documents required for door supervisor training link.
Entry Requirements for the Security Guard Course
To join the Security Guard Course, it’s essential that you have good communication and conflict management skills. Security officers must be able to effectively coordinate with emergency services when required and manage any conflicts that may arise during their duties. Additionally, a reasonable understanding of the English language is necessary to ensure that you can clearly communicate and follow safety procedures.
Why Choose the Door Supervisor Course?
This training will set you up for a successful career in the security industry. With the Security Guard Course, you’ll gain the necessary skills to provide a safe and secure environment, ensure legal compliance, and handle any challenges that come your way with confidence and professionalism.