- Duration: 6 Days
- Minimum Age required: 18 and above.
- Core Units: 4
About The Course
SIA Door Supervisor Qualification is a mandatory for individuals who wish to work in the security industry, particularly as a door supervisor on licensed premises. The training includes both theoretical and practical assessments. Here’s a breakdown of the four units required for the qualification, along with their assessment methods:
Units and Assessment Methodology
| Unit | Assessment Method |
|---|---|
| Principles of Working in the Private Security Industry | Multiple Choice Exam |
| Principles of Working as a Door Supervisor in the Private Security Industry | Multiple Choice Exam |
| Application of Conflict Management in the Private Security Industry | Multiple Choice Exam |
| Application of Physical Intervention Skills in the Private Security Industry | Practical Exam (Skills Demonstration) |
Following is a summary of the assessment methodology for each unit of the SIA Door Supervisor Course
| Unit Name | Assessment Method | Duration | Achievement Required |
|---|---|---|---|
| Working within the Private Security Industry | Multiple choice examinations. 72 questions. | 110 minutes | 70% |
| Working as a Door Supervisor within the Private Security Industry | Multiple choice examinations.50 questions. | 75 minutes | 70% |
| Conflict Management within the Private Security Industry | Multiple choice examinations. 20 questions. | 30 minutes | 70% |
| Physical Intervention Skills within the Private Security Industry | Multiple choice examinations. 30 questions. | 45 minutes | 80% |
Course Requirement
Assessment: Exam is multiple choice questions and practical.
To successfully undertake the Door Supervisor course, you should have a reasonable understanding of the English language.
Course Fee = £ 300.
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Course Units
- Unit 1: Working within the Private Security Industry
- Unit 2: Working as a Door Supervisor within the Private Security Industry
- Unit 3: Conflict Management within the Private Security Industry
- Unit 4: Physical Intervention Skills within the Private Security Industry
Core Units of the Door Supervisor Course
The course is divided into four essential units, each covering a key aspect of the role of a door supervisor. Here’s a breakdown of these units:
This unit introduces you to the broader context of working in the private security industry. It focuses on the foundational knowledge you need to understand the security landscape and your responsibilities.
- Key Learning Points:
- 1. The main characteristics of the private security industry.
- 2. Legislation and its impact on your role.
- 3. The importance of safe working practices and compliance with legal requirements.
- 4. Emergency procedures and fire safety in the workplace.
Effective communication skills for customer care.
As a door supervisor, your primary role is to ensure the safety of customers and staff at licensed venues. This unit provides in-depth knowledge about the legal and practical aspects of your duties.
- Key Learning Points:
- 1. The role and objectives of a door supervisor.
- 2. Civil and criminal law relevant to door supervisors.
- 3. Searching procedures specific to the role.
- 4. Powers of arrest and when they apply.
- 5. Dealing with drug misuse issues.
- 6. Incident recording and preserving crime scenes.
- 7. Licensing laws and social responsibility.
- 8. Emergency procedures specific to your role.
- 9. Keeping vulnerable individuals safe.
- 10. Managing queues and maintaining venue capacity.
Conflict management is at the heart of a door supervisor’s role. This unit teaches you how to effectively handle and de-escalate potentially volatile situations, ensuring safety for everyone involved.
- Key Learning Points:
- 1. Principles of conflict management to reduce risk in stressful situations.
- 2. Techniques for communicating effectively in emotive situations to prevent conflict.
- 3. Problem-solving strategies to resolve conflicts peacefully.
- 4. Best practices for dealing with the aftermath of conflict.
This unit focuses on the physical skills required to safely intervene when necessary. It teaches non-aggressive techniques for protecting yourself and others.
- Key Learning Points:
- 1. Understanding physical interventions and their risks.
- 2. How to minimize harm during physical interventions.
- 3. Non-aggressive physical techniques to protect yourself and others.
- 4. Safe standing, holding, and escorting methods.
- 5. Post-intervention best practices.
The Role and Responsibilities of a Door Supervisor
Door supervisors play a critical role in maintaining a safe and welcoming environment at licensed premises. Your main duties include:
- Controlling entry to ensure only authorized individuals enter.
- Maintaining order inside the venue to ensure a safe atmosphere.
- Helping customers by providing assistance and addressing concerns.
- Ensuring health and safety, including handling emergencies.
- First aid and evacuation procedures in case of accidents or incidents.
Door Supervisor vs. Security Guard
A door supervisor is able to perform the same tasks as a regular security guard but also has additional legal training to work in licensed premises where alcohol is involved. This makes the door supervisor qualification a better investment if you want to be qualified for a wider range of roles within the security industry. Importantly, if you hold the SIA Door Supervisor Licence, you are also authorized to work as a security guard.
Certification and SIA Licence Application
After successfully completing your training and passing the assessments, you’ll receive your certificate within ten working days, depending on the awarding organization. To apply for your SIA Door Supervisor Licence, you will need to complete an online application form on the SIA website. The process typically takes 3 to 4 weeks to receive your licence.
Documentation Required
To enroll in the Door Supervisor course, you’ll need to provide certain identification documents. These are divided into Group A and Group B categories. If you can provide two documents from Group A, no further documents are required. If you provide one document from Group A, you’ll need two additional documents from Group B. Full details of the acceptable documents can be found on the SIA website.
Learner Entry Requirements
To successfully undertake the Door Supervisor course, you should have a reasonable understanding of the English language. Effective communication skills are essential, as door supervisors need to interact with the public, handle conflicts, and cooperate with emergency services when necessary. You’ll also need to demonstrate a calm, professional demeanor when dealing with potentially volatile situations.
Why Choose the Door Supervisor Course?
The SIA Door Supervisor course offers exceptional value for money. Unlike security guards, who are limited to non-licensed premises, door supervisors can work in a variety of settings, including high-risk venues that serve alcohol. This qualification not only opens up more job opportunities but also ensures that you are fully prepared to handle the diverse challenges that come with working in the security industry.
If you are serious about building a career in the security industry, the Door Supervisor Licence is the best option. Start your journey today and take the first step toward becoming a qualified, professional door supervisor. Your future in security starts here!